Question 1

What are HEX Lights?

Accepted Answer

HEX Lights are premium modular hexagon LED panels designed to create bright, even ceiling grids. The system is flexible — you can start with a compact layout and expand over time as your space or needs change.

Question 2

Where can I use HEX Lights?

Accepted Answer

They work well in garages, workshops, offices, retail spaces, schools, gyms, and homes. The same modular platform scales from smaller residential installs to larger commercial projects.

Question 3

How bright are they?

Accepted Answer

HEX Lights use high-output LED technology for strong lumen performance and even coverage. They are built for spaces that need clarity and impact, not just decorative accent lighting.

Question 4

How long do HEX Lights last?

Accepted Answer

Our LED panels are engineered for a long service life — typically 50,000+ hours — so you get reliable performance with low ongoing maintenance.

Question 5

Are HEX Lights energy efficient?

Accepted Answer

Yes. The system is designed for high efficiency: strong light output with relatively low power use compared with older high-bay or fluorescent alternatives.

Question 6

Can I install HEX Lights myself?

Accepted Answer

Yes — the modular system is designed to be DIY friendly. Many customers plan and fit their own layouts. Always follow the product instructions and local electrical regulations, and use a qualified electrician if you are unsure about wiring or power supply.

Question 7

Can I expand my layout later?

Accepted Answer

Absolutely. HEX Lights are modular by design. You can add panels and accessories over time to grow your grid, fill a larger area, or refresh the look of an existing install.

Question 8

What kind of ceiling do I need?

Accepted Answer

HEX Lights are typically mounted to solid ceiling surfaces suitable for the fixing method supplied with your kit. Check product details for mounting guidance, and contact us if you have an unusual ceiling type or commercial fit-out requirements.

Question 9

How does the room planner work?

Accepted Answer

Enter your room dimensions (or upload a floor plan), and the planner recommends panel quantities and layout options for your space. It helps you visualise a grid before you commit to an order.

Question 10

How do I know how many panels I need?

Accepted Answer

Use the room planner for a tailored recommendation based on your room size. You can also browse kits and individual panels in the store if you already know the look you want, then expand later if needed.

Question 11

Should I buy a kit or individual panels?

Accepted Answer

Kits are a strong starting point for a complete layout. Individual panels and accessories are ideal when you want a custom size, a commercial fit-out, or to expand an existing grid. The room planner and product pages can help you choose.

Question 12

How do I place an order?

Accepted Answer

Browse products or use the room planner, add items to your cart, and checkout online. You can create an account to track orders and manage your details, or continue as a guest where available.

Question 13

Where do you ship, and how long does it take?

Accepted Answer

We ship worldwide. Delivery takes 1-2 days across the UK and Europe, and 3-4 days to the rest of the world. Shipping options and costs are confirmed at checkout based on your address and the items in your order. For large commercial deliveries, contact us so we can arrange the right solution.

Question 14

What is your returns policy?

Accepted Answer

If something is not right with your order, get in touch as soon as possible with your order details. We will help with returns, replacements, or support depending on the issue. Contact details are in the footer of every page.

Question 15

How can I get help choosing a layout?

Accepted Answer

Start with the room planner for a quick recommendation, browse the gallery for inspiration, or email and call us using the contact details in the footer. We are happy to advise on sizing, compatibility, and layout options.

Frequently asked questions

Products & performance

Installation & setup

Room planner & ordering

Orders, shipping & support

Our team is ready to help you get the right setup